As 2015 rolls in Apple pay faces its first glitch, which leaves users unable to use Apple Pay as they restore their iPhone. Apple Inc. is beginning to face a bug with its Apple Pay mobile payment service as users restore their phones to factory settings.
This is a security measure which prevents user’s financial information being stolen in case of theft or if the phone gets lost. The user has to add their bank details again after restoring the device. The user is then prompted to register the card again after restoring the device. However, many users have reported that the device does not allow them to do so. Owners of the IPhone 6 and 6 Plus have contacted the bank to get to the root of the problem, suspecting a problem at the bank’s end. In fact the problem is with the device as it has been reported that manually removing and adding cards is possible and creates no such problems.
There may be some compatibility issues with the NFC chip installed in the device and factory restoration of the device.
Apple Inc. (NASDAQ: APPL) has so far not offered any solution other than replacing the device altogether. Many iPhone owners have posted on bolgs and forums such as MacRumors and 9to5Mac that Apple’s Genius Bar technicians are also clueless to the solution of the problem and have replaced affected devices with either a new unit or refurbished units for some.
It is still unknown if the problem is a wider issue resting inside of iPhone 6 and 6 Plus waiting to be create a panic or is it a bug affecting only a few devices.
It is highly advised to iPhone 6 and 6 Plus users to create a backup of data before restoring the phone to factory settings.
It is noteworthy that Apple Pay is highly popular amongst its users and continues to expand. As 1 million credit and debit cards were added to Apple Pay in the first 3 days it was made available adding to this, a conclusion of a study conducted by a New York based technology firm that 1% of all digital payments in the month of November last year were attributed solely to Apple Pay.
It has recently been reported that energy giant Chevron Corporation (NYSE: CVX) is currently in talks with Apple Inc. over setting up NFC enabled payment terminals on its gas pumps making it possible for users to “wave and pay”, users can already able to pay at stores such as ExtraMile and Texaco. Chevron Corp. is the only energy company as a participant of Apple Pay so far. Also, 2015 is dubbed the year when Apple Watch is set to release which also allows Apple Pay services.
Apart from this Apple Pay is also actively looking to expand from the US to the East beginning with the UK within this year and expand swiftly across Africa, Middle East and on to Asia. It is has been rumored that Apple Inc. would most likely team up with Alibaba Group Holding Ltd (NYSE: BABA) to expand in China.